Responsible Gaming

Our Commitment

We take responsible gaming seriously. On The Box is intended as entertainment. We encourage you to play within your means, set limits, and seek help if gaming stops being fun or begins to affect your life negatively. We provide tools, information, and support to help you stay in control.

Tips for Responsible Play

• Set a budget: Decide in advance how much you can afford to spend on entry fees and stick to it. Never use money needed for essentials (rent, bills, food).
• Play for fun: Treat On The Box as entertainment, not a way to make money. Enjoy the competition and camaraderie with your league.
• Don't chase losses: If you lose, avoid increasing stakes or playing more to "win it back." Chasing losses often leads to greater harm.
• Take breaks: Step away from the platform if you feel stressed, frustrated, or preoccupied with results.
• Balance with life: Keep gaming in proportion with work, relationships, and other activities.

Self-Exclusion Program

If you feel you need to stop playing for a period of time or indefinitely, we offer a self-exclusion option. When you self-exclude:

• Your account will be restricted from joining or creating new leagues and placing entries
• Existing league participation may be handled according to league rules (e.g., you may complete current contests but not enter new ones)
• We will not send you promotional or gameplay-related marketing during the exclusion period

To self-exclude: Contact our support team at support@onthebox.com with the subject line "Self-Exclusion Request" and include the email address associated with your account. We will confirm receipt and process your request. You may request a specific period (e.g., 6 months, 1 year) or permanent exclusion. Reinstatement after a time-limited exclusion requires a formal request and may be subject to a cooling-off period.

Resources

If you or someone you know needs help with problem gambling:

• National Council on Problem Gambling (NCPG)
  Helpline: 1-800-522-4700
  24/7 confidential support and referrals.
• National Alliance for Eating Disorders Helpline
  If gambling is linked to other behavioral health concerns: allianceforeatingdisorders.com
• Gambling Help Online
  gamblinghelp.org
  Information, self-assessment, and support resources.

Warning Signs of Problem Gambling

Consider seeking help if you:

• Spend more money or time on fantasy gaming than you intended
• Borrow money or sell possessions to play
• Feel anxious, irritable, or unable to stop thinking about gaming
• Lie to family or friends about how much you play or spend
• Neglect work, school, or relationships because of gaming
• Try to "chase" losses by playing more or increasing stakes
• Feel you need to play with larger amounts to get the same excitement

How to Get Help

Problem gambling is treatable. Reaching out is a sign of strength. Contact the National Council on Problem Gambling at 1-800-522-4700 for confidential support and local resources. You can also use gamblinghelp.org for information and self-help tools. If you prefer to step back from our platform, use our self-exclusion process by emailing support@onthebox.com.